Scranton DCJR Frequently Asked Questions
What Kind Of Financing Do You Offer?
At our finance center, the goal is to put you in the driver's seat. One of the ways we make that happen is by offering rotating deals on the new and pre-owned vehicles local drivers love. You can check out current specials and incentives on our website or contact us directly to learn more.
Why Should I Choose You For My Next Vehicle Purchase?
As a recipient of the prestigious FCA Customer First Award for Excellence, there’s one thing we here at Scranton Dodge Chrysler Jeep Ram can assure you of: Whether you’re here to buy a new car or get service for the one you already have, your satisfaction comes first.
Do You Offer Any Incentives?
We’re grateful every time you choose to visit our dealership—so grateful, in fact, that we’ve started the Pompey Automotive Group Rewards Program just to give back. Check out our site to learn more about the program.
What is the Pompey Auto Group Rewards Program?
You can earn 15 percent of whatever you spend at our parts and service departments back in points, which are redeemable for a down payment on a new car!
How Do I Know What My Trade-In Is Worth?
Online, you have access to our new and used inventory. If you’ve seen a vehicle that interests you, it might be time to move on from the vehicle you currently own. Our goal is to make the trade-in process easy so that money can be used towards a possible loan or lease for your next car.
Do You Offer A Military Discount
Yes we do. We are happy to offer eligible consumers a $500 cash allowance to be applied toward the retail purchase or lease of an eligible vehicle. Eligible consumers include: active military, active military reserve, retired military (honorably discharged), and retired military reserve (honorably discharged). please contact us if you have any further questions!
I'm in the market for a new car, but I'm not sure which vehicle is best for my lifestyle. Can you help?
Yes! Not only is our sales team trained to help buyers find the perfect fit we also have a section on our website dedicated to vehicle reviews and competitor comparisons to help guide buyers. Feel free to check those out or contact our team for assistance!
What Is The Difference Between Used And Certified Pre-Owned Vehicles?
While both used and certified pre-owned vehicles are both technically used, CPO vehicles have to fall within certain guidelines to be labeled as such. Some guidelines are that the vehicle must have mileage under a certain number, the vehicle should be under a certain amount of years old, it must have an almost spotless vehicle history report, and successfully pass a multi-point inspection.
What Is The Horsepower In A New Dodge Challenger?
The Dodge Challenger has multiple engine options to choose from. The lowest is the 3.6L Pentastar® V6 with 303 HP. The highest is the Supercharged 6.2L High-Output HEMI® V8 engine with 797 HP. All perfect to fit the power you want.
Can I Buy A Car Online Instead Of Going In Person?
Yes! You can start your process online by finding the vehicle you want and filling out the finance application on our website. It only takes a few minutes to fill out. You can also give us a call if you have any questions about the process.
Do You Sell Commercial Vehicles?
We sell multiple commercial models at our dealership including the RAM ProMaster City Wagon, RAM 1500, RAM 2500, and RAM 4500. Give us a call or visit our dealership to find the best vehicle for your commercial needs!
I don't have the best credit, can I still get approved for a car?
Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Get Pre-Approved form or feel free to call our Finance Center.
What should I look for when test driving a car?
Our team recommends making a checklist that includes features that will be beneficial for you and your driving experience. Some features to keep in mind are comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.
Do you have cars under $15k?
Yes, Scranton DCJR has a variety of amazing used vehicles that are priced $15k and lower!
Do you have specials on your vehicles?
Yes, we have offers on vehicles that vary. You can browse them all online and contact us for more information.
Can I apply for financing online?
Yes, you can find our finance application right on our website!
Do you sell electric vehicles?
Our inventory will vary, but we do have a selection of hybrid and electric vehicles available. Contact us today to see how we can help!
Are there any eco-friendly or fuel-efficient models available?
Yes, many automakers offer eco-friendly and fuel-efficient models, and our sales team can provide you with information on available options.
Can I see a vehicle history report for a used car?
Yes, we can provide you with a vehicle history report that includes information on previous owners, accidents, and other relevant details.
Can I make additional payments on my financing to pay off the loan faster?
Yes, many financing options allow for additional payments to be made, and our finance team can provide you with information on the options available to you.
